• The Juvenile/Family Crisis Intervention Unit (JFCIU) is available 24/7 to provide crisis intervention and counseling services to juveniles and families.
• The goal of the unit is to help adolescents and their families, divert family crisis situations from the court, and keep families together whenever possible.
• Crisis counselors are available 24 hours a day, seven days a week.
• The JFCIU addresses situations involving a serious conflict between a parent/guardian and a juvenile, runaway, truancy, school avoidance/phobia, or human trafficking concerns
•  The JFCIU is not designated to work with those cases in which the primary problem is risk of suicide or child abuse and neglect.

Crisis Intervention services are FREE to Bergen County residents and may include:

• Assessment and stabilization
• Short-term family therapy
• Service coordination and advocacy
• Referrals to other agencies for additional services
• In extreme situations, there may be involvement with the Family Court for short term out-of-home placement in Bergen’s Place youth shelter

The JFCIU has a specific mandate to work closely with schools to address situations involving truancy-an unauthorized pattern of absences from schools. School staff can contact the JFCIU for consultation, or can submit a truancy report to the JFCIU. Truancy reporting forms can be found on our agency's website: https://www.co.bergen.nj.us/divisions-of-family-guidance.

Eligibility	Available to juveniles and families in Bergen County. There is no cost for services
Age Groups	Children Adolescents
Community Services	Basic Needs / Assistance Emergency Shelter / Housing / Warming Center Housing / Shelter Family & Support Services Case Management Family Support
Health Services	Behavioral / Mental Health Anxiety Behavioral Family Conflict & Distress Mental Health Teen Issues Crisis / Safety Crisis / Safety / Prevention Trafficking
Treatment Services	Outpatient Services Assessment / Evaluation Counseling Counseling / Therapy, Family Counseling / Therapy, Individual
Payment Options	Free
Areas Served	Bergen County

Last Updated: 05/15/24