Bergen's Promise
(201) 712-1170
Hackensack
Bergen's Promise is the designated Care Management Organization (CMO) for Bergen County, as part of the New Jersey Children's System of Care (CSOC).
We serve youth up to 21, with behavioral, emotional health or substance use challenges, as well as those living with developmental and intellectual disabilities. Our in home, care coordination is free, voluntary and culturally competent regardless of income and insurance status. Click here for an overview of our services.
Bergen’s Promise uses a Wraparound Model of Care, and provides a fresh perspective on helping families deal with complicated emotional and behavioral issues. We believe success is best achieved when:
- The youth and family are involved in the decision making process
- There is a focus on strengths, not deficits
- Other family members, friends and community supports closest to the family get involved to offer guidance and support
- A clear plan is created to achieve the family’s long-term vision of success
To access Bergen's Promise services, call PerformCare, the single point of entry for services through the NJ Children's System of Care: 1-877-652-7624 24/7 availability
LEARN MORE!
**Families can learn more by reviewing videos and Frequently Asked Questions on our website.
**Community partners (schools, pediatricians, substance treatment providers, etc) can learn more about our partnerships for the youth we share by reviewing the applicable Frequently Asked Questions on our Partners page of our website.
| Eligibility | Youth up to age 21. |
| Age Groups |
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| Community Services |
Family & Support Services |
| Health Services |
Behavioral / Mental Health
Crisis / SafetyIntellectual and Developmental NeedsMedical |
| Payment Options |
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| Language Spoken |
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Last Updated: 11/03/23
Family Support Organization of Bergen County (FSOBC)
FSOBC provides education and support groups open to all families in the community and at no cost. We provide direct family-to-family peer support to families enrolled in the Care Management Organization, Bergen's Promise.
PerformCare - Single point of entry/Contracted System Administrator for the NJ Children's System of Care
To access in-home, in-community services for children and youth up to age 21 living with behavioral, mental health or emotional issues, substance abuse issues and/or developmental or intellectual disabilities, at NO COST to families, please contact us toll-free, 24 hours a day, seven days a week, at 1-877-652-7624.
Children's Mobile Response (Care Plus NJ)
Children’s Mobile responds to the needs of children and families in crisis in Bergen County. It strives to maintain children in safe and stable living arrangements by providing interventions designed to stabilize, and improve relationships within the family while also addressing areas of stress.
NJ Children's System of Care (CSOC)
The New Jersey Children's System of Care (CSOC) serves youth 5-21 with emotional and behavioral health challenges, developmental and intellectual disabilities, or substance use challenges and their families. To access in home services through NJ's Children's System of Care (CSOC) call PerformCare 1-877-652-7624 - 24 hours a day/7 days a week.
*Resources for Homelessness Prevention*
Links to local resources for the prevention of Youth/Family Homelessness.
*Resources to Help Undocumented Families Know Their Rights & Immigration Resources*
A compilation of local, state, and national resources to support undocumented and/or immigrant families within our community in getting the help they need, without fear of legal repercussions. This page is updated as local resources are submitted.
*Resources for Eating Disorder Treatments & Certified Specialists*
A list of agencies and individuals that hold a certification in treating eating disorders (CEDS - Certified Eating Disorder Specialist).
Check this Resource Page often to stay informed of all the eating disorder resources available to you, just click on a resource to be brought to its BergenResourceNet page, where you can find additional information!
*Coping & Self-Regulation Skill-Building Activities for the Classroom - Resource Page*
This page is a compilation of resources shared by teachers, clinical professionals, and community based organizations for the benefit of teachers in Bergen County.
*Resources for Legal Assistance & Juvenile Justice Involved Youth*
A list of resources pertaining to juvenile justice and legal assistance resources. Includes resources for domestic violence, legal assistance & advocacy, gang involved youth, and more.